All Messages
This will only work for message records created after November 23, 2020 since that’s when this feature was released.
Create a Message saved search.
Under the Criteria subtab, add the following filters.
Use Formula (Text)
Formula:
Contains:
Messages Logged Via the Side Panel
This will only work for message records created after November 11, 2021 since that’s when this feature was released.
Create a Message saved search.
Under the Criteria subtab, add the following filters.
Use Formula (Text)
Formula:
Contains:
Messages Logged Via Bcc to NetSuite
This will only work for message records created after November 11, 2021 since that’s when this feature was released.
Create a Message saved search.
Use Formula (Text)
Formula:
Contains: