Follow this quick guide to install the Outlook add-in. If you are deploying this to multiple users, take a look at the article How to manage the Outlook Add-in using the Microsoft 365 admin center.
Covered in this article:
- Add-in Installation
- Desktop Client
- OWA (Outlook Web App)
Add-in Installation
Prerequisites: Make sure that your NetSuite administrator has granted you access in NetSuite. Follow the instructions here: How to Grant User Access. Depending on your organization, you may not have permission to install an Outlook add-in. If you cannot follow these steps, try reaching out to your internal IT department to assist you with setup.
Desktop Client
1. Navigate to the Home ribbon, and click on Get Add-ins.
2. When this window pops up, search SuperSync in the top right corner of the screen, and Click on "SuperSync Email for NetSuite".
3. Click on the Add button to install the Outlook add-in.
4. To launch the add-in, navigate to the Home ribbon, and click on the Email for NetSuite button. Optionally pin the add-in to keep it open.
OWA (Outlook Web App)
1. On the top right of the web browser click the Get Add-ins button.
2. When this window pops up, search SuperSync in the top right corner of the screen, and click on SuperSync Email for NetSuite.
3. Click on the Add button to install the Outlook add-in.
4. To launch the add-in, select an email, and click the ellipses in the upper-right corner of the email. Click the Email for NetSuite add-in. Optionally pin the add-in to keep it open.
